ConvertMinded Refund Policy
Last Updated: January 2025
Our 60-Day Confidence Guarantee
We believe in the value of our products so strongly that we offer a 60-day money-back guarantee on Affiliate Arsenal 2025. If you’re not satisfied with your purchase for any reason, we’ll refund your money. It’s that simple.
Why we can offer this: In three years of operation, less than 3% of customers have requested refunds. Most customers find immediate value in our tested campaigns and data-driven approach.
Industry Comparison: While most digital marketing courses offer 30-day guarantees (or none at all), we give you a full 60 days to explore, implement, and see results.
Understanding Digital Products
Important: Digital products are delivered instantly and in full upon purchase. Unlike physical products, they cannot be “returned.” Our refund policy is a courtesy based on satisfaction, not a return policy. Once you’ve downloaded or accessed materials, you’ve received the full product.
Refund Eligibility by Product
Affiliate Arsenal 2025 (One-Time Purchase)
- Guarantee Period: 60 days from purchase date
- Refund Type: Full refund of purchase price
- Requirements: Simple refund request within the timeframe
- No proof of implementation required
AI Campaign Builder (Coming Soon)
- Guarantee Period: 30 days from purchase date
- Refund Type: Full refund if unsatisfied
- Technical Issues: Extended guarantee if access problems occur
Lab Reports (Subscription)
- Trial Period: First 7 days only
- Refund Type: Current month only if content is not accessed
- What “Accessed” Means: Opening any report content, downloading PDFs, or viewing more than the titles list. Simply logging in doesn’t count as access
- Cancellation: Can cancel anytime for future months
Bundle Purchases
- Policy: Longest guarantee period applies to the entire bundle
- Partial Refunds: Not available for technical reasons
- Requirements: Same as individual product requirements
How to Request a Refund
Step 1: Gather Your Information
Before contacting us, please have ready:
- Order number or receipt
- Email used for purchase
- Date of purchase
- Reason for refund (optional but helps us improve)
Step 2: Send Your Request
Email: support@Convertminded.com
Subject Line: “Refund Request – [Your Order Number]”
Include:
Order Number: [Your order number]
Purchase Email: [Email used]
Product: [What you purchased]
Reason: [Optional - helps us improve]Step 3: Wait for Confirmation
- We’ll acknowledge receipt within 24 business hours
- Processing takes 5-10 business days
- Refunds completed even during holidays (may take longer)
- You’ll receive confirmation when complete
- Refund appears on original payment method
Our “Triple Your Investment” Promise
Clarification: This is separate from our 60-day guarantee. Here’s how both work:
Standard 60-Day Guarantee
- Request refund for any reason within 60 days
- No conditions or requirements
- Simple and straightforward
Triple Investment Promise (Optional)
- If you implement at least five products and don’t earn $141 within 60 days
- Show us your campaigns (screenshots are fine)
- We’ll refund you AND give you an extra month of support
- This is a bonus promise, not a requirement for refunds
You choose: Request a standard refund OR take the Triple Investment challenge. Most customers prefer the simple 60-day guarantee.
Post-Refund Requirements
Upon receiving a refund, you must:
- Delete All Materials
- Remove all downloaded files
- Delete any copies or backups
- Cannot share or distribute materials
- Destroy any printed versions
- Cannot Use Our Materials
- Must stop using our templates, swipe copy, and frameworks
- Cannot reproduce our exact campaign blueprints
- General strategies and knowledge gained are yours to keep
- Access Termination
- Account access revoked immediately
- Marketing emails stop (transactional emails continue as needed)
Legal Note: Continued use of our copyrighted materials, templates, or exact frameworks after refund constitutes copyright infringement.
What’s NOT Eligible for Refund
No Refunds On:
- Subscription periods already accessed (Lab Reports after opening reports)
- After Terms of Service violations (sharing materials, unethical use)
- Custom services or personalized consultations (if offered)
- After 60 days for guarantee products (strictly enforced)
- Chargebacks (see below)
Payment Method Limitations:
- Cryptocurrency: Cannot be refunded due to payment processor limitations
- Wire Transfers: Subject to additional bank fees (you pay return fees)
- Some International Methods: May have restrictions
Abuse Prevention
We reserve the right to deny refunds for:
- Multiple refund patterns suggesting abuse
- Purchasing with intent to refund
- Suspected fraudulent activity
Privacy Note: We track refund patterns to prevent abuse while respecting your privacy per our Privacy Policy.
Chargeback Policy
Important: Filing a chargeback instead of requesting a refund will result in:
- Immediate account termination
- Prohibition from future purchases
- Potential collection actions
- Reporting to chargeback databases
Always request a refund first. We honor legitimate requests quickly.
Special Circumstances
Technical Issues
If you cannot access purchased products:
- Report within 48 hours to support@convertminded.com
- We’ll work to resolve access issues immediately
- Full refund if we cannot provide access within 5 business days
- Guarantee period pauses during resolution
Duplicate Purchases
- Accidental double purchases refunded immediately
- Contact within 24 hours
- No questions asked
Product Updates
- Major updates included free for existing customers
- Original version always remains accessible
- Updates don’t reset the guarantee period
Payment Processing Details
Refund Timeline
- Acknowledgment: Within 24 business hours
- Processing: 5-10 business days
- Bank Appearance: Additional 3-5 days typically
- International: May take up to 15 business days
- Holidays: Add 2-3 days during major holidays
Refund Methods
- Credit/Debit Cards: Returned to original card
- PayPal: Returned to PayPal account
- Bank Transfers: Original method when possible
- Alternative Methods: Store credit offered if original method unavailable
Currency Considerations
- Refunds processed in the original payment currency
- Exchange rate fluctuations are not covered
- Your bank determines international transaction fees
Frequently Asked Questions
Q: Do I need to prove I tried the strategies?
A: No. Our standard 60-day guarantee requires no proof. Simply request within 60 days.
Q: What’s the difference between the guarantees?
A: The 60-day guarantee is unconditional. The Triple Investment Promise is an extra challenge with bonus support if you want to show implementation.
Q: Can I get a partial refund?
A: No, digital products must be refunded in full. The entire product is delivered instantly.
Q: What if I’m past 60 days?
A: We strictly enforce time limits to maintain fairness. Consider it an incentive to take action quickly!
Q: Can I buy again after a refund?
A: Yes, but not the same product. You can purchase our other products immediately.
Q: Will support help me before I request a refund?
A: Absolutely! Contact support@convertminded.com if you’re struggling. We’d rather help you succeed than process a refund.
Success Story Balance
Why 97% Keep Our Products:
- Immediate access to 240 tested campaigns saves months of trial and error
- Average member finds 5-10 implementable campaigns in first hour
- Real data from $47,000 in testing provides instant clarity
- Clear action steps eliminate guesswork
“I almost requested a refund on day 3. Support helped me understand the ShareASale section better. Made my first $127 commission on day 8. Now earning $8K/month.” – Jennifer K.
Contact Information
Refund Requests
Email: support@convertminded.
Response Time: Within 24 business hours Average Processing: 7 days from request to completion
Technical Support (Try Us First!)
Email: support@convertminded.com
For: Access issues, implementation questions, strategy clarification
General Questions
Email: support@convertminded.
For: Pre-purchase questions, product information
Urgent Issues
Email: support@convertminded.
For: Cannot access purchase, time-sensitive problems
Our Refund Philosophy
We offer generous guarantees because we believe in our products and want you to feel confident investing in your education. However, we’re also running a business and must protect against abuse to keep prices affordable for serious marketers.
Our Commitment:
- Honor all legitimate refund requests quickly
- No hassles or hoops to jump through
- Focus on helping you succeed first
- Maintain fair policies for all customers
Your Part:
- Give products an honest look
- Reach out to support if struggling
- Request refunds directly (not chargebacks)
- Respect our intellectual property
Final Note
Remember: A refund policy shouldn’t be your plan. Our goal is your success, not processing returns. That’s why we:
- Test everything with real money first
- Provide complete implementation blueprints
- Offer support to help you succeed
- Give you 60 full days to see results
But if you need a refund, we’ll process it professionally and wish you well on your journey. Questions about this policy? Email support@convertminded.com This refund policy is subject to our Terms of Service and forms part of your agreement with ConvertMinded.