ConvertMinded Refund Policy

Last Updated: January 2025

Our 60-Day Confidence Guarantee

We believe in the value of our products so strongly that we offer a 60-day money-back guarantee on Affiliate Arsenal 2025. If you’re not satisfied with your purchase for any reason, we’ll refund your money. It’s that simple.

Why we can offer this: In three years of operation, less than 3% of customers have requested refunds. Most customers find immediate value in our tested campaigns and data-driven approach.

Industry Comparison: While most digital marketing courses offer 30-day guarantees (or none at all), we give you a full 60 days to explore, implement, and see results.

Understanding Digital Products

Important: Digital products are delivered instantly and in full upon purchase. Unlike physical products, they cannot be “returned.” Our refund policy is a courtesy based on satisfaction, not a return policy. Once you’ve downloaded or accessed materials, you’ve received the full product.

Refund Eligibility by Product

Affiliate Arsenal 2025 (One-Time Purchase)

• Guarantee Period: 60 days from purchase date
• Refund Type: Full refund of purchase price
• Requirements: Simple refund request within the timeframe
• No proof of implementation required

AI Campaign Builder (Coming Soon)

• Guarantee Period: 30 days from purchase date
• Refund Type: Full refund if unsatisfied
• Technical Issues: Extended guarantee if access problems occur

Lab Reports (Subscription)

• Trial Period: First 7 days only
• Refund Type: Current month only if content is not accessed
• What “Accessed” Means: Opening any report content, downloading PDFs, or viewing more than the titles list. Simply logging in doesn’t count as access
• Cancellation: Can cancel anytime for future months

Bundle Purchases

• Policy: Longest guarantee period applies to the entire bundle
• Partial Refunds: Not available for technical reasons
• Requirements: Same as individual product requirements

How to Request a Refund

Step 1: Gather Your Information

Before contacting us, please have ready:

• Order number or receipt
• Email used for purchase
• Date of purchase
• Reason for refund (optional but helps us improve)

Step 2: Send Your Request

Email: support@Convertminded.com

Subject Line: “Refund Request – [Your Order Number]”

Include:

Order Number: [Your order number]
Purchase Email: [Email used]
Product: [What you purchased]
Reason: [Optional - helps us improve]

Step 3: Wait for Confirmation

• We’ll acknowledge receipt within 24 business hours
• Processing takes 5-10 business days
• Refunds completed even during holidays (may take longer)
• You’ll receive confirmation when complete
• Refund appears on original payment method

Our “Triple Your Investment” Promise

Clarification: This is separate from our 60-day guarantee. Here’s how both work:

Standard 60-Day Guarantee

• Request a refund for any reason within 60 days
• No conditions or requirements
• Simple and straightforward

Triple Investment Promise (Optional)

• If you implement at least five products and don’t earn $141 within 60 days
• Show us your campaigns (screenshots are fine)
• We’ll refund you AND give you an extra month of support
• This is a bonus promise, not a requirement for refunds

You choose: Request a standard refund OR take the Triple Investment challenge. Most customers prefer the simple 60-day guarantee.

Post-Refund Requirements

Upon receiving a refund, you must:

1. Delete All Materials
   • Remove all downloaded files
   • Delete any copies or backups
   • Cannot share or distribute materials
   • Destroy any printed versions
2. Cannot Use Our Materials
   • Must stop using our templates, swipe copy, and frameworks
   • Cannot reproduce our exact campaign blueprints
   • General strategies and knowledge gained are yours to keep
3. Access Termination
   • Account access revoked immediately
   • Marketing emails stop (transactional emails continue as needed)

Legal Note: Continued use of our copyrighted materials, templates, or exact frameworks after refund constitutes copyright infringement.

What’s NOT Eligible for Refund

No Refunds On:

• Subscription periods already accessed (Lab Reports after opening reports)
• After Terms of Service violations (sharing materials, unethical use)
• Custom services or personalized consultations (if offered)
• After 60 days for guarantee products (strictly enforced)
• Chargebacks (see below)

Payment Method Limitations:

• Cryptocurrency: Cannot be refunded due to payment processor limitations
• Wire Transfers: Subject to additional bank fees (you pay return fees)
• Some International Methods: May have restrictions

Abuse Prevention

We reserve the right to deny refunds for:

• Multiple refund patterns suggesting abuse
• Purchasing with intent to refund
• Suspected fraudulent activity

Privacy Note: We track refund patterns to prevent abuse while respecting your privacy per our Privacy Policy.

Chargeback Policy

Important: Filing a chargeback instead of requesting a refund will result in:

• Immediate account termination
• Prohibition from future purchases
• Potential collection actions
• Reporting to chargeback databases

Always request a refund first. We honor legitimate requests quickly.

Special Circumstances

Technical Issues

If you cannot access purchased products:

• Report within 48 hours to support@convertminded.com
• We’ll work to resolve access issues immediately
• Full refund if we cannot provide access within 5 business days
• Guarantee period pauses during resolution

Duplicate Purchases

• Accidental double purchases refunded immediately
• Contact within 24 hours
• No questions asked

Product Updates

• Major updates included free for existing customers
• Original version always remains accessible
• Updates don’t reset the guarantee period

Payment Processing Details

Refund Timeline

• Acknowledgment: Within 24 business hours
• Processing: 5-10 business days
• Bank Appearance: Additional 3-5 days typically
• International: May take up to 15 business days
• Holidays: Add 2-3 days during major holidays

Refund Methods

• Credit/Debit Cards: Returned to original card
• PayPal: Returned to PayPal account
• Bank Transfers: Original method when possible
• Alternative Methods: Store credit offered if original method unavailable

Currency Considerations

• Refunds processed in the original payment currency
• Exchange rate fluctuations are not covered
• Your bank determines international transaction fees

Frequently Asked Questions

Q: Do I need to prove I tried the strategies?

A: No. Our standard 60-day guarantee requires no proof. Simply request within 60 days.

Q: What’s the difference between the guarantees?

A: The 60-day guarantee is unconditional. The Triple Investment Promise is an extra challenge with bonus support if you want to show implementation.

Q: Can I get a partial refund?

A: No, digital products must be refunded in full. The entire product is delivered instantly.

Q: What if I’m past 60 days?

A: We strictly enforce time limits to maintain fairness. Consider it an incentive to take action quickly!

Q: Can I buy again after a refund?

A: Yes, but not the same product. You can purchase our other products immediately.

Q: Will support help me before I request a refund?

A: Absolutely! Contact support@convertminded.com if you’re struggling. We’d rather help you succeed than process a refund.

Success Story Balance

Why 97% Keep Our Products:

• Immediate access to 240 tested campaigns saves months of trial and error
• Average member finds 5-10 implementable campaigns in first hour
• Real data from $47,000 in testing provides instant clarity
• Clear action steps eliminate guesswork

“I almost requested a refund on day 3. Support helped me understand the ShareASale section better. Made my first $127 commission on day 8. Now earning $8K/month.” – Jennifer K.

Contact Information

Refund Requests

Email: support@convertminded.com
Response Time: Within 24 business hours Average Processing: 7 days from request to completion

Technical Support (Try Us First!)

Email: support@convertminded.com
For: Access issues, implementation questions, strategy clarification

General Questions

Email: support@convertminded.com
For: Pre-purchase questions, product information

Urgent Issues

Email: support@convertminded.com
For: Cannot access purchase, time-sensitive problems

Our Refund Philosophy

We offer generous guarantees because we believe in our products and want you to feel confident investing in your education. However, we’re also running a business and must protect against abuse to keep prices affordable for serious marketers.

Our Commitment:

• Honor all legitimate refund requests quickly
• No hassles or hoops to jump through
• Focus on helping you succeed first
• Maintain fair policies for all customers

Your Part:

• Give products an honest look
• Reach out to support if struggling
• Request refunds directly (not chargebacks)
• Respect our intellectual property

Final Note

Remember: A refund policy shouldn’t be your plan. Our goal is your success, not processing returns. That’s why we:

• Test everything with real money first
• Provide complete implementation blueprints
• Offer support to help you succeed
• Give you 60 full days to see results

But if you need a refund, we’ll process it professionally and wish you well on your journey. Questions about this policy? Email support@convertminded.com This refund policy is subject to our Terms of Service and forms part of your agreement with ConvertMinded.